• Why is my pending amount less than the price of the ad? BeaconAds.com has a 30% fee that we take from each ad sale to cover the cost of managing your ads, answering support requests and maintaining the BeaconAds.com application..
• Which ad size should I use for my zones? We recommend that publishers to use standard IAB ad sizes: 125x125, 300x250, 160x600, and 728x90; however, you are free to create any size ad you wish to sell..
• Tutorial: How to Purchase an Ad In this tutorial, I will walk you through this process so you will know exactly what to expect when you purchase your first ad..
• Is there a way to display a CTR average for my zones on the Ad Detail page? We do not publicly display CTR estimates since the results can be very different for each ad, depending on several factors outside of a Publisher's control..
• My ads are sold out on my site. What should I do next to increase revenue? That's great news! This means you are doing things right and advertisers love your site. There are a few things you can do to try and increase your ad revenue: You can add some new spots to a current zone that is sold out by increasing both the "Banners" and "Max Banners." You will want to make sure that when you do this, you do not decrease the impressions of your current advertisers, since that could cause cancellations..
• Can you give me some tips on how I can increase my ad sales? There are several factors that can contribute to the success of your ad sales. Your sales may be affected by one or more of the following factors: Your ad prices may be too high for your niche market..
• How do I print invoices for my transactions? In your Advertiser Dashboard, click on "Transactions" in the sidebar. Then select "Payments" from the 'Type' drop-down menu near the top of that section..
• I am a new Publisher, and I need some assistance on how to price my ads. If you would like more information about pricing your ads, you may want to read our article, How to Price and Place Your Ads. You may also be interested in reading this article on selling your ads. If you would like pricing advice from our team, you can open a support ticket to request assistance..
• I tried to decrease the price of my ad zone, but the system wouldn't allow it. How can I do this? When you want to lower the price of an ad zone with ads already sold in that zone, we have to change the price internally and then let all of your current advertisers know so they can pay the lower price. Please open a support ticket to let us know what you want to change the price to and the zone you are wanting to edit, and we can make this change for you..
• I increased my prices, but some advertisers are still paying the old price. Why is that? When you increase the price of an ad zone, the new price only applies to new advertisers unless you tell us to contact the current advertisers about the price changes as well..
• I saw that the zone I am in has a higher price now. Will I have to pay this new price? When a publisher increases the price of an ad, he/she has the option to allow current advertisers to keep paying the old price or start paying the new price..
• I purchased an ad, but it is not appearing on the site. There may be a few reasons for this: If it says "Pending" next to the ad in your dashboard, this means that the publisher has not yet approved the ad..
• Do you offer geo-targeting? We do not offer geo-targeting at this time..
• I clicked on "Update Stats" in my Dashboard, but my Facebook stats won't update. When this happens, it is usually because you opted out of the Facebook Platform within your Facebook settings. Once you change these settings in Facebook, this should update again. If you try the solution above and it still won't update, please open a support ticket so we can assist you..
• Is there a way for me to export transactions in CSV format for Excel, etc.? On your Transactions page in your dashboard, there is an "Export to CSV" link just above the transactions list on the right..
• What is the eCPM amount in the dashboard for my ad? Do I pay this amount? The eCPM amount is just the estimated cost per 1,000 impressions based on what you paid for your ad for 30 days..
• Why did my ad automatically renew? Our system is setup to make it easy for advertisers to purchase month-to-month ads with the least amount of effort. So when you purchase an ad, it will automatically renew unless you click on the "Do Not Renew" link next to the ad details before the ad is set to renew..
• Do you allow 3rd party ad tags? Yes. If you are a publisher who has been approved for our CPM program. You are able to use 3rd party ad tags as "backfill" for your unsold inventory..
• Why is my website not appearing in the "Buy Ads" directory? Here are some reasons why this may be happening: If you just installed your ad code, it will take some time for our system to track accurate impressions for your website..
• Why am I getting a 'Value Invalid' error when I try to pay with my credit card? This error - "The value '' is invalid" - usually occurs when there is an extra space where there shouldn't be..
• Why am I getting a 'E00027' error when I try to pay with my credit card? For these types of errors, you will need to make sure that all of the information that is in our system for your card match the information at your bank..
• Why am I getting a 'E00003' error when I try to pay with my credit card? Here are some reasons why this may be happening: This error is usually due to your billing address / zip code not matching in the system with your billing method, so you will want to check this if you haven't already..
• I keep getting an error when I try to upload my ad image. Why is that? Here are some reasons why this might be happening: Our system does not allow hosted image URL's for the ad creative. You must upload your ad image using the "Browse" button and then select the ad image from your computer to upload..
• Can I change my ad creative in the middle of my campaign? You sure can. You can login to your account and change your ad(s) at any time. Just go to Advertisers > Dashboard, and then click on "Edit Creative" for the ad you want to edit..
• Do you allow filler ad code from other ad networks such as Adsense? For our 30-day fixed ads, we do not have a way to place filler code from other ad networks at this time..
• My ads are not floating left like I want them to and are displaying vertically. How do I fix this? If you go to the "Install Ad Code" page for the zone in your Publishers Dashboard, you will want to make sure that the "Vertical" checkbox is UNCHECKED under "Advanced Settings" on that page. You will also want to make sure that the "Anchor Style" field contains "float:left;" so that the ads will float to the left..
• My ads keep floating left and I don't want them to. How do I fix this? The CSS propertly, 'float:left', is added by default to our ad zones, since many publishers wish to have their ads floated in a zone..
• One browser is displaying my BSA ads, but the other isn't. Why is that? Sometimes this is due to an ad blocker being turned on in your browser. Please check your browser settings to make sure that an ad blocker is not turned on and then try again. If you are sure that your ad blocker is turned off, then it could also be that certain code surrounding your ad code is causing the div to be hidden in a particular browser..
• I installed my ad code, but my ad zones aren't showing up on my site. There are a few reasons why this might be happening. Here are some things to check for: By default, you should see at least one "Advertise Here" banner where the ad zone code is installed..
• How do I edit or add a new credit card? To change your credit card information, just login to your "Advertisers Dashboard" and click on "Payment Methods" in the sidebar navigation..
• How do I add a payment method to pay for my ads? Login to your "Advertisers Dashboard" and click on "Payment Methods" in the sidebar navigation. Then click on the "Add New Payment Method" button on that page..
• Can I use affiliate links for my ads? When you use our service to purchase an ad, you can upload the image of your choice for your ad and use the destination URL of your choice - as long as they do not violate our terms of service..
• How do I cancel an ad? If you look under the ad details for the ad in your Dashboard, you will see a "Do Not Renew" link beneath it..
• Can you summarize how your service works for advertisers? After you have signed up for a free account, you will login and see a link to "Advertisers" in the top navigation menu..
• My dashboard shows impressions for my ad, but I can't see my ad on the site? This can be due to one of the following: Some websites receive such a large amount of impressions - millions of page views per month - that it is almost impossible to actually see your ad at any one time on the site, even with refreshing many times..
• The publisher has not approved my revised creative yet. Can you approve it for me? The publisher has 24 hours to approve or deny your creative. We need to allow the publisher this time to review your creative since some publishers can be selective about what they will allow..
• Tutorial: How to Create an Ad Zone So you've signed up for an account, your website has been approved, and now you want to know how to create your first ad zone..
• Tutorial: Choosing the Right Websites for Your Ad Campaign When you want to promote a product or service online, the first thing you will want to do is research the type of audience that will be interested in your product or service, and then find out what types of websites that audience likes to visit..
• Tutorial: How to Price and Place Your Ads Signing up for an account and being accepted to the BeaconAds.com Network is exciting. It means that the website you've worked so hard on is ready to sell ad space..
• Tutorial: How to Install Your Ad Code After you create an ad zone, the next thing you will need to do is install the ad code so that any ads that you sell can start appearing on your website. 1..
• I am having problems logging into my account. Login troubles are usually the result of the following scenarios: You have forgotten your password. In this case, please use the Forgot Password form. Your account has been banned..
• How do I transfer a property to another account? If you have sold your property or would like to have it pushed to another account of yours, we can do this..
• What types of payment do you accept? We accept bank check, wire transfer, debit/credit card, and PayPal. We take payment up-front for all ads..
• How does A/B testing work? A/B Testing allows you to test different creatives in one spot. Just go to your Advertiser Dashboard and click on the name of the website for the ad you want to edit..
• Third Party Developers BuySellAds currently provides third party developers with frameworks to display Ads on the web, desktop, and mobile devices. These frameworks are designed to make it trivial to add Ads to your application..
• How do I change my email address associated with my account? For security reasons, we currently process all account email changes manually via support. Please open a support ticket requesting an email address change for your account..
• The new ad code doesn’t display the ads. Why? If the new ad code isn't displaying the ads, you will want to make sure to check the following: Make sure that you have the STEP 1 code placed just after the opening tag of your website. Make sure that you have the the STEP 2 code placed in your code exactly where you want the ads to appear. If you were using the old version of our ad code, make sure it is not still pasted in the code of your website..
• How long will it take for my ad to go live? The publisher has 24 hours to accept or deny your ad, and as soon as he/she approves it, your ad will go live..
• Can I use AdSense in conjunction to ads form this service? Yes, we do not have any restrictions about using this service at the same time with Google AdSense. However, we do not allow you to use this service in conjunction with a materially competitive service that allows you to sell ads directly to advertisers..
• How do I change my password? Login to your account. Go to My Account > Account Settings You will see a field for "password". Click on the "change password" link. .
• What is the minimum amount I can cashout? The minimum amount you can cashout for PayPal is $20, Bank Check $50, and Wire Transfer $500..
• What are estimated impressions? The estimated impressions numbers you see on site detail pages are gathered by the BeaconAds.com ad code. They are the estimated impressions (also known as page views) for a specific ad zone based on the last 30 days worth of data..
• I use Smarty Templates, and when I add in the ad code it doesn’t work. I use Smarty Templates, and when I add in the ad code it doesn’t work.With Smarty, since they use curly brackets {} for template functions, you will need to tell Smarty to ignore the curly brackets in our main JavaScript snippet..
• How does the waiting list work? Advertisers are able to subscribe to zones that are sold out through our waiting list feature. When they click add to my waiting list they are added to a waiting list you can see in your Publisher Dashboard..
• Do you send any information on income received through the year for taxes? We do not generate or provide any tax liability forms. Publishers are required to report their own earnings in accordance to their local laws..
• What files types do you allow for creative? We accept .jpeg, .gif., and .png. Flash is not permitted..
• Are there any types of ads you do not accept? Yes, we do not accept ads promoting illegal activities and/or adult related ads..
• My creative doesn’t load on Internet Explorer If your creative doesn’t load on Internet Explorer, but loads on other browsers such as Firefox and Safari, it’s very likely that it was saved as a .JPG in CMYK format..
• Do you allow 3rd party ad tags? No. At this time, we do not allow advertisers to supply 3rd party ad tags for their ads. Part of the value-add we provide publishers is the ability to approve ads before they go live..
• Does it cost me money to cashout my earnings? Cashouts made via Paypal or Check are free. There is, however, a $35 fee associated with cashouts made via Wire transfer..
• Will you create banner ads for me? No, we do not offer creative services. However, the folks at RightBanners (no affiliation to BSA) do a very nice job..
• What are estimated impressions? The estimated impressions numbers you see on site detail pages are gathered by the BeaconAds.com ad code. They are the estimated impressions (also known as page views) for a specific ad zone based on the last 30 days worth of data..
• Can I schedule a campaign to start on a certain date? No. We sell ads on a first come, first serve basis. Once you purchase an ad, it will go live within 24 hours..

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